Our offices will be closed for Memorial Day Weekend – Online orders made during this time may not be processed or shipped until Tuesday, May 30th. Thank you!
Orders placed after hours or on the weekends will be handled next business day. Shipping time is 3 to 5 days via USPS for the continental United States. Engraving services may add an extra day to processing time. Our Retail Online Store Sales can only be shipped to addresses in the United States. Thank you for your business!
WRONG ADDRESS POLICY
If an incorrect shipping address is supplied and your order is sent before a correction is made, an extra shipping charge may be incurred in the correction to get your order to you. Please make sure that your shipping address is correct at checkout.
RETURN POLICY
It is the policy of Ranger Industries, LLC. that if you are dissatisfied with our product return it for a full refund. Merchandise must be returned as delivered and cannot be used in any manner. In addition, all returns must be within 14 days of the date it was shipped. The cost of the merchandise will be refunded minus Shipping and Handling charges. Shipping and Handling charges will be returned if error was on the side of Ranger Industries, LLC. Please include a copy of the shipping document that came with the order.
To request a return you must:
Send an e-mail to store@rangercoin.com and include the invoice number and short explanation for return.
We will e-mail you instructions and address for return.
Once we receive the item/items we will credit back your charge card.
If you have any questions, please contact us at store@rangercoin.com.
Engraved items with accurately placed text that matches customer-supplied input cannot be returned.
CONTACT INFORMATION
Please make sure to whitelist all emails from rangercoin.com to make sure they don’t go to your SPAM/JUNK folder. If you made an order and did not receive an email confirmation in your inbox please make sure to check those folders first.
Online Store Email: store@rangercoin.com
Online Store Phone: (775) 443-8220
Mailing Address:
Ranger Industries, LLC.
1894 E. William Street, 4-490
Carson City, NV 89701
Our business hours are Monday through Friday, 7:30am to 4:00pm pacific time. Orders received after hours or on the weekends will be processed the next business day. Our Retail Online Store Sales can only be shipped to addresses in the United States.
Remember, if you would like to make a custom minted lapel pin or challenge coin, please visit our main website at RangerCoin.com to see our portfolio of work and to get ideas for your own custom creation!