Orders placed after hours or on the weekends will be handled next business day. Shipping time is 3 to 5 days via USPS for the continental United States. Engraving services may add an extra day to processing time. Our Retail Online Store Sales can only be shipped to addresses in the United States. Thank you for your business!


Items addressed to U.S. military APO/FPO locations may require up to 45 days of additional time to reach their destinations, due to distance and unique handling requirements for military installations. Once in military possession, additional tracking status scans are not always possible. Inquiries for military mail items can be submitted as soon as 12 days after the date of mailing. Please see USPS’s military mail FAQ for additional information and expected transit times:

When shipping to APO/FPO, make sure to enter either APO, FPO or DPO in the City field, and choose either AE, AP or AA in the State field. Always try to include the recipient’s name and rank (optionally unit in the Street field).


If an incorrect shipping address is supplied and your order is sent before a correction is made, an extra shipping charge may be incurred in the correction to get your order to you. Please make sure that your shipping address is correct at checkout.


It is the policy of Ranger Industries, LLC. that if you are dissatisfied with our product return it for a full refund. Merchandise must be returned as delivered and cannot be used in any manner. In addition, all returns must be within 14 days of the date it was shipped. The cost of the merchandise will be refunded minus Shipping and Handling charges. Shipping and Handling charges will be returned if error was on the side of Ranger Industries, LLC. Please include a copy of the shipping document that came with the order.

To request a return you must:

Send an e-mail to and include the invoice number and short explanation for return.

We will e-mail you instructions and address for return.

Once we receive the item/items we will credit back your charge card.

If you have any questions, please contact us at

Engraved items with accurately placed text that matches customer-supplied input cannot be returned.


Please make sure to whitelist all emails from to make sure they don’t go to your SPAM/JUNK folder. If you made an order and did not receive an email confirmation in your inbox please make sure to check those folders first.

Online Store Email:

Online Store Phone: (775) 443-8220

Mailing Address:

Ranger Industries, LLC.
1894 E. William Street, 4-490
Carson City, NV 89701

Our business hours are Monday through Friday, 7:30am to 4:00pm pacific time. Orders received after hours or on the weekends will be processed the next business day. Our Retail Online Store Sales can only be shipped to addresses in the United States.

Remember, if you would like to make a custom minted lapel pin or challenge coin, please visit our main website at to see our portfolio of work and to get ideas for your own custom creation!